{"title":"Notification","status":true,"icon":" fa fa-check-circle-o ","msg":"data found","data":{"breadcrumb":" \n
  1. Basic<\/li>\n\t\t\t\t\t\t\t\t
  2. \n\t\t\t\t\t\tGeneral Settings <\/li>\n\n\n <\/ol>\n \n\t\t\t","content":"

    General Settings<\/h1>\n

    From the general settings page, you may set the ticket page’s banner image, customer default role, permitted file type and size, and more.<\/p>\n\n\n\n

    Support Genix > Setting<\/strong><\/p>\n\n\n\n



    How to create a ticket page? <\/h2>\n\n\n\n

    Create a new page from Pages > Add New. Name it Ticket\/Help\/Support as you like, and publish it. There are no shortcodes or content needed to create this.<\/p>\n\n\n\n

    How to change the ticket page banner image? <\/h2>\n\n\n\n

    From the setting, you will be able to upload your own banner image for the ticket page. <\/p>\n\n\n\n

    How to set allowed file size and types? <\/h2>\n\n\n\n

    From the File upload setting tab, you can set the allowed max. file size and types<\/p>\n\n\n\n