Customer Support WordPress Plugin

Support Genix – WordPress Support Ticket Plugin.

A WordPress plugin adds the features of a comprehensive support ticket system to your WordPress site. Users may now create tickets and get help right from your WordPress site.

A Comprehensive List of Features

Check the comprehensive list of features included in Support Genix. Find out what
makes Support Genix unique.

Unlimited Tickets
Unlimited Tickets

By using Support Genix you can create and manage unlimited tickets for your business.

Unlimited Agents
Unlimited Agents

Add as many agents as you need to help manage your tickets.

Unlimited Customers
Unlimited Customers

You can provide support to unlimited customers using Support Genix.

Tickets on Behalf of Users
Tickets on Behalf of Users

Agents can create tickets for users and respond to their requests about the service.

Agent Control
Agent Control

It is easy to manage your agent’s capabilities to view or provide support

Transfer Ticket
Transfer Ticket

You may transfer your ticket to another agent or department.

Key Features

This plugin is perfect for any sort of company that has an internet presence,
including eCommerce Shops, Digital Agencies, and Service Providers.

Unlimited Everything

Looking for a support ticket system that can grow with your business? Support Genix has you covered, with an unlimited number of tickets, users, and agents. Plus, Business Email accounts are included! So you can manage customer inquiries from one central location. Get started today and see the difference Support Genix makes.


Better Team Control & Collaboration

Would you like to spend less time managing customer support tickets? Support Genix is here to help! With our powerful ticketing system, you can easily create and manage tickets on behalf of users, assign tickets to other team members, and leave internal notes for yourself or others. Plus, our transfer ticket feature makes it easy to move tickets between departments or teams. So why wait? Try Support Genix today!


Easy Email Handling

With Support Genix, you’ll never have to worry about your email again. Our powerful software lets you manage unlimited business email addresses and inboxes, as well as track and respond to tickets. Keep your business running smoothly with our easy-to-use tools. Try Support Genix today!

At a glance, you can see all of the features.

Also, you can create custom roles based on your requirement. Support Genix provides two roles by default.

Unlimited Clients

Unlimited Support Agents

Manage Email Notifications

Custom Field

Envato Integration.

Unlimited Business Email

IMAP Setting

Conditional Custom Fields

Auto Ticket Assign Setup

Ticket Notification Setup

Elite Licenser Integration.

Canned Message

Email Piping, Create a ticket via email

File Upload Settings

WebHook

Start utilizing Support Genix WordPress Plugin

Support Genix is an excellent way to simplify your support process. In fact, it makes customer service a breeze!