Features

Check the comprehensive list of features included
in Support Genix. Find out what
makes Support Genix unique.
Unlimited Tickets
Unlimited Tickets

By using Support Genix you can create and manage unlimited tickets for your business.

Unlimited Agents
Unlimited Agents

Description for this block. You can use this space for describing your block.

Unlimited Customers
Unlimited Customers

You can provide support to unlimited customers using Support Genix.

Tickets on Behalf of Users
Tickets on Behalf of Users

Agents can create tickets for users and respond to their requests about the service.

Agent Control
Agent Control

It is easy to manage your agent’s capabilities to view or provide support

Transfer Ticket
Transfer Ticket

You may transfer your ticket to another agent or department.

Brand color settings
Brand color settings NEW

You may modify and control the color of your support page by utilizing Support Genix.

WooCommerce integrations
WooCommerce integrations NEW

Your WooCommerce order ID will be verified by our SupportGenix plugin.

Profile Photo option
Profile Photo option NEW

A customer can add, update or remove his/her profile picture. If you have a gravatar profile picture, you can use that as your profile picture.

Incoming webhook NEW
Incoming webhook NEW

Create a ticket with any webhook-supported form by integrating the Incoming webhook

WhatsApp integrations Upcoming
WhatsApp integrations Upcoming

Support agents will be notified via WhatsApp every time they receive a support request.

Reports Upcoming
Reports Upcoming

It will generate a daily, weekly, monthly or yearly report of tasks (e.g. support number of ticket, responses ticket) conducted by support agents or clients.

Start utilizing Support Genix WordPress Plugin

Support Genix is an excellent way to simplify your support process. In fact, it makes customer service a breeze!