Features

Check the comprehensive list of features included
in Support Genix. Find out what
makes Support Genix unique.
Unlimited Tickets
Unlimited Tickets

By using Support Genix you can create and manage unlimited tickets for your business.

Unlimited Agents
Unlimited Agents

Description for this block. You can use this space for describing your block.

Unlimited Customers
Unlimited Customers

You can provide support to unlimited customers using Support Genix.

Tickets on Behalf of Users
Tickets on Behalf of Users

Agents can create tickets for users and respond to their requests about the service.

Agent Control
Agent Control

It is easy to manage your agent’s capabilities to view or provide support

Transfer Ticket
Transfer Ticket

You may transfer your ticket to another agent or department.

Email Piping
Email Piping

Emails for an email address are automatically imported into the support ticket system..

Envato Integration
Envato Integration

To validate your client purchase code, connect your Envato Author account with SupportGenix.

Elite Licenser Integration
Elite Licenser Integration

Elite Licenser can be easily integrated with SupportGenix and the license codes can be verified.

Saved Message
Saved Message

SupportGenix Plugin saves time for busy agents by allowing them to saving common responses.

File Upload Settings
File Upload Settings

Customers may only upload files of a certain type, which is an important step toward increasing system security.

Email Notification
Email Notification

Manage email notifications depending on a variety of events, including ticket creation, response, and closure.

Start utilizing Support Genix WordPress Plugin

Support Genix is an excellent way to simplify your support process. In fact, it makes customer service a breeze!