By using Support Genix you can create and manage unlimited tickets for your business.
Add as many agents as you need to help manage your tickets.
You can provide support to unlimited customers using Support Genix.
Tickets on Behalf of Users
Agents can create tickets for users and respond to their requests about the service.
It is easy to manage your agent’s capabilities to view or provide support
You may transfer your ticket to another agent or department.
Brand color settings NEW
You may modify and control the color of your support page by utilizing Support Genix.
WooCommerce integrations NEW
Your WooCommerce order ID will be verified by our SupportGenix plugin.
Profile Photo option NEW
A customer can add, update or remove his/her profile picture. If you have a gravatar profile picture, you can use that as your profile picture.
Incoming webhook NEW
Create a ticket with any webhook-supported form by integrating the Incoming webhook
WhatsApp integrations Upcoming
Support agents will be notified via WhatsApp every time they receive a support request.
It will generate a daily, weekly, monthly or yearly report of tasks (e.g. support number of ticket, responses ticket) conducted by support agents or clients.
Start utilizing Support Genix WordPress Plugin
Support Genix is an excellent way to simplify your support process. In fact, it makes customer service a breeze!