Changelog

Version: 1.6.1 Date: 31 March 2024

- Enhanced: Implemented additional security measures
  to bolster protection.
- Fixed: Resolved issue with Email to Ticket menu functionality.
- Fixed: Addressed various minor issues for improved stability
  and performance.

Version: 1.6.0 Date: 24 March 2024

- Fixed: Issue with frontend synchronization upon logging out.
- Enhanced: Strengthened access permissions and nonce verifications
  for enhanced security.
- Tested: Ensured compatibility with the latest WordPress version.

Version: 1.5.9 Date: 21 March 2024

- Added: Functionality for ticket search by custom field.
- Added: Option to control ticket search by elements.
- Fixed: Few minor issues.

Version: 1.5.8 Date: 08 March 2024

- Improved: File upload security by allowing to select specific
  file types for ticket and reply uploads.
- Fixed: Few minor issues.
- Tested: Compatibility with the latest version of WordPress.

Version: 1.5.7 Date: 25 February 2024

- Added: WPML & Polylang compatibility.
- Added: Translation files for Ukrainian language.
- Removed: Translation files for Arabic and Hebrew languages.
- Fixed: Multiple text domain issues.
- Fixed: Few minor issues.

Version: 1.5.6 Date: 08 February 2024

- Improved: Field placeholders visibility.
- Fixed: Custom field placeholder issue.
- Fixed: Few minor issues.

Version: 1.5.5 Date: 08 January 2024

- Added: Login with Envato feature.
- Fixed: Few minor issues.

Version: 1.5.4 Date: 27 December 2023

- Added: Improved email to ticket system.
- Fixed: Few minor issues.

Version: 1.5.2 Date: 25 November 2023

- Added: Copyright text change option.
- Tested: Compatibility with the latest version of WordPress.

Version: 1.5.1 Date: 25 October 2023

- Fixed: Email to ticket issue on PHP 8.1.
- Fixed: Few minor issues.

Version: 1.5.0 Date: 16 October 2023

- Improved: Need reply badge visibility conditions.
- Improved: User experience.
- Fixed: Few minor issues.

Version: 1.4.9 Date: 19 September 2023

- Improved: Data fetching behavior.
- Improved: Data caching behavior.
- Tested: Compatibility with the latest version of WordPress.

Version: 1.4.8 Date: 01 August 2023

- Fixed: Ticket log issue on status change.
- Fixed: Few minor issues.

Version: 1.4.7 Date: 23 May 2023

- Improved: Conditions to automatically update ticket status.
- Fixed: Few minor issues.

Version: 1.4.6 Date: 14 May 2023

- Added: Option to control other tickets sidebar in ticket details page.
- Added: Option to control ticket info sidebar in ticket details page.
- Improved: User experience.
- Fixed: Few minor issues.

Version: 1.4.5 Date: 7 February 2023

- Improved: Few minor things.
- Fixed: Reply to ticket issue.
- Fixed: Few minor issues.

Version: 1.4.4 Date: 23 January 2023

- Added: Functionalities for multiple WooCommerce integration.
- Added: Functionalities for same site's WooCommerce integration
  without API and Webhook.
- Updated: Charset Collate of Database tables.
- Improved: Few minor things.
- Fixed: Few minor issues.

Version: 1.4.3 Date: 05 January 2023

- Added: Functionalities for auto generate custom field slug.
- Improved: Few minor things.
- Fixed: Few minor issues.

Version: 1.4.2 Date: 27 December 2022

- Added: Default access for new support agent role.
- Added: Documentation links for Email to Ticket and Mailbox settings.
- Updated: All admin forms default status.
- Updated: Email template group title.
- Fixed: Automatic ticket assign role issues.
- Improved: Few minor things.
- Fixed: Few minor issues.

Version: 1.4.1 Date: 15 December 2022

- Added: Translation files for Polish language.
- Improved: Few minor things.
- Fixed: Few minor issues.

Version: 1.4.0 Date: 10 December 2022

- Added: Option for disable ticket creation by guest user.
- Fixed: Email template edit issue in French language.
- Fixed: Ticket assign roles issues.
- Fixed: Translation issues.
- Fixed: Few minor issues.

Version: 1.3.9 Date: 26 November 2022

- Added: Translation files for French (France), French (Canada), German,
  Spanish (Spain), Italian, Portuguese (Portugal), Portuguese (Brazil),
  Turkish (Turkey), Arabic and Hebrew languages.
- Added: Options for change labels of ticket statuses.
- Added: Options for disable reply to closed ticket.
- Added: Dependency to lite edition.
- Improved: File loading conditions.
- Fixed: License deactivation issue.
- Fixed: Translation issues.
- Fixed: Minor style issues.

Version: 1.3.7 Date: 13 November 2022

- Added: Ticket Creation on WooCommerce Order through Webhook.
- Added: Missing texts for translation.
- Fixed: Minor conflict and style issues.

Version: 1.3.6 Date: 07 November 2022

- Added: Close ticket option for customer.
- Added: Auto ticket close option and functionalities.
- Fixed: Email to ticket attachment issue.

Version: 1.3.5 Date: 31 October 2022

- Added: New way to receive custom field value through Incoming Webhook.
- Improved: Some areas and texts.
- Fixed: Emoji on ticket reply and submission.
- Fixed: Debug log time storing issue.
- Fixed: Minor CSS issue.

Version: 1.3.4 Date: 29 October 2022

- Added: Incoming WebHook.
- Added: Register form disable option.
- Fixed: Emoji on ticket reply and submission.
- Fixed: Ticket subject and category invisible issue
  after ticket creation.
- Modified: Login page Header menu.

Version: 1.3.3 Date: 17 October 2022

- WooCommerce integration has been added.
- Profile image upload option feature has been added.
- Brand color Setting Option added.

Version: 1.3.2 Date: 2 October 2022

- Public ticket option has been disabled, 
which can be enabled from the Support Genix setting panel.
- Option to enable/disable the preloader.
- Forgot password option has been added to the login page.
- Assigned To Name has been added to the ticket listing page.
- Ticket deleting option has been added beside the ticket trash.

Version: 1.3.0 Date: 22 August 2022

- Fixed: License deactivation issue on AWS server.
- Improved: Minor CSS. 

Version: 1.2.9 Date: 17 August 2022

- Added: Shortcode to use the ticket system in any page.
- Improved: Send Button. 
- Improved: Attach file button position.

Version: 1.2.8 Date: 13 August 2022

- Fixed: WPForms Compatible issue.
- Improved: Email to ticket (piping) CSS filter.

Version: 1.2.7 Date: 07 August 2022

- Update: Related URL can be managed from the custom field. 
- Added: Search filter by staff. 
- Improved: Client email can be hidden from the Support agent
  on the ticket detail page. 
- Update: Customer Profile link can be updated from Setting. 
- Added: Translation file for German, Brasil, and France.
 

Version: 1.2.6 Date: 03 August 2022

- Added: custom CSS field.
- Added:Preloader Text and Image.
- Fixed: Registration and login page redirection issue

Version: 1.2.5 Date: 22 July 2022

- Fixed: Email piping CSS issue.
- Added: Sequential Ticket ID Option.

Version: 1.2.1 Date: 28 May 2022

- Improved: Copyright and Powered By Text. 
- Added: Ticket page link at the WP Bar.

Version: 1.2.0 Date: 26 May 2022

- Fixed:  Translation Issue. 
- Update: Profile Edit Link.
- Improved: Logo and Favicon upload option.