Changelog
Version: 1.4.7 Date: 23 May 2023
Version: 1.2.5 Date: 22 July 2022
Version: 1.2.1 Date: 28 May 2022
Version: 1.2.0 Date: 26 May 2022
- Improved: Conditions to automatically update ticket status. - Fixed: Few minor issues.Version: 1.4.6 Date: 14 May 2023
- Added: Option to control other tickets sidebar in ticket details page. - Added: Option to control ticket info sidebar in ticket details page. - Improved: User experience. - Fixed: Few minor issues.Version: 1.4.5 Date: 7 February 2023
- Improved: Few minor things. - Fixed: Reply to ticket issue. - Fixed: Few minor issues.Version: 1.4.4 Date: 23 January 2023
- Added: Functionalities for multiple WooCommerce integration. - Added: Functionalities for same site's WooCommerce integration without API and Webhook. - Updated: Charset Collate of Database tables. - Improved: Few minor things. - Fixed: Few minor issues.Version: 1.4.3 Date: 05 January 2023
- Added: Functionalities for auto generate custom field slug. - Improved: Few minor things. - Fixed: Few minor issues.Version: 1.4.2 Date: 27 December 2022
- Added: Default access for new support agent role. - Added: Documentation links for Email to Ticket and Mailbox settings. - Updated: All admin forms default status. - Updated: Email template group title. - Fixed: Automatic ticket assign role issues. - Improved: Few minor things. - Fixed: Few minor issues.Version: 1.4.1 Date: 15 December 2022
- Added: Translation files for Polish language. - Improved: Few minor things. - Fixed: Few minor issues.Version: 1.4.0 Date: 10 December 2022
- Added: Option for disable ticket creation by guest user. - Fixed: Email template edit issue in French language. - Fixed: Ticket assign roles issues. - Fixed: Translation issues. - Fixed: Few minor issues.Version: 1.3.9 Date: 26 November 2022
- Added: Translation files for French (France), French (Canada), German, Spanish (Spain), Italian, Portuguese (Portugal), Portuguese (Brazil), Turkish (Turkey), Arabic and Hebrew languages. - Added: Options for change labels of ticket statuses. - Added: Options for disable reply to closed ticket. - Added: Dependency to lite edition. - Improved: File loading conditions. - Fixed: License deactivation issue. - Fixed: Translation issues. - Fixed: Minor style issues.Version: 1.3.7 Date: 13 November 2022
- Added: Ticket Creation on WooCommerce Order through Webhook. - Added: Missing texts for translation. - Fixed: Minor conflict and style issues.Version: 1.3.6 Date: 07 November 2022
- Added: Close ticket option for customer. - Added: Auto ticket close option and functionalities. - Fixed: Email to ticket attachment issue.Version: 1.3.5 Date: 31 October 2022
- Added: New way to receive custom field value through Incoming Webhook. - Improved: Some areas and texts. - Fixed: Emoji on ticket reply and submission. - Fixed: Debug log time storing issue. - Fixed: Minor CSS issue.Version: 1.3.4 Date: 29 October 2022
- Added: Incoming WebHook. - Added: Register form disable option. - Fixed: Emoji on ticket reply and submission. - Fixed: Ticket subject and category invisible issue after ticket creation. - Modified: Login page Header menu.Version: 1.3.3 Date: 17 October 2022
- WooCommerce integration has been added. - Profile image upload option feature has been added. - Brand color Setting Option added.Version: 1.3.2 Date: 2 October 2022
- Public ticket option has been disabled, which can be enabled from the Support Genix setting panel. - Option to enable/disable the preloader. - Forgot password option has been added to the login page. - Assigned To Name has been added to the ticket listing page. - Ticket deleting option has been added beside the ticket trash.Version: 1.3.0 Date: 22 August 2022
- Fixed: License deactivation issue on AWS server. - Improved: Minor CSS.Version: 1.2.9 Date: 17 August 2022
- Added: Shortcode to use the ticket system in any page. - Improved: Send Button. - Improved: Attach file button position.Version: 1.2.8 Date: 13 August 2022
- Fixed: WPForms Compatible issue. - Improved: Email to ticket (piping) CSS filter.Version: 1.2.7 Date: 07 August 2022
- Update: Related URL can be managed from the custom field. - Added: Search filter by staff. - Improved: Client email can be hidden from the Support agent on the ticket detail page. - Update: Customer Profile link can be updated from Support Genix Setting. - Added: Translation file for German, Brasil, and France.Version: 1.2.6 Date: 03 August 2022
- Added: custom CSS field. - Added:Preloader Text and Image. - Fixed: Registration and login page redirection issue
Version: 1.2.5 Date: 22 July 2022
- Fixed: Email piping CSS issue. - Added: Sequential Ticket ID Option.
Version: 1.2.1 Date: 28 May 2022
- Improved: Copyright and Powered By Text. - Added: Ticket page link at the WP Bar.
Version: 1.2.0 Date: 26 May 2022
- Fixed: Translation Issue. - Update: Profile Edit Link. - Improved: Logo and Favicon upload option.