Connect with BetterDocs

Enhance Your Support System with BetterDocs Integration

Suggest relevant docs during ticket creation for improved support.

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BetterDocs Integration

Suggest relevant docs during ticket creation for improved support.

Ticket Automation

Intelligent Doc Suggestions

Automatically recommend relevant BetterDocs articles when users enter a ticket subject, streamlining support responses.

Ticket Automation

Customizable Suggestions

Customize the number and titles of suggested BetterDocs articles for more precise support responses.

Ticket Automation

Smooth Knowledge Base Sync

Boost support by linking your BetterDocs knowledge base with Support Genix effortlessly.

Supercharge Your Support with BetterDocs Integration

Automatically suggest relevant docs during ticket creation to boost efficiency and satisfaction

BetterDocs Integration Overview

Explore the BetterDocs Integration admin panel in Support Genix. View options for enabling/disabling integration, customizing the Suggested Docs Heading, and setting the Number of Suggested Docs.

Order History Overview
Effortless Ticket Submission

Dynamic Document Suggestions

Automatically recommend relevant BetterDocs articles based on the ticket subject users enter. This feature streamlines support processes and improves efficiency by providing instant, the contextually relevant documentation.

Loved By WordPress Community

See What Our Users Are Saying

5.0

Quality plugin and amazing

This plugin has been incredibly useful for our organization. It has really helped us manage requests/issues and keep them organized. It’s straight-forward and easy-to-use for both the end user and our internal team. One of the best parts has been the customer support. They have been incredibly prompt and helpful every time we’ve reached out with a question or issue. Highly recommend this plugin.

5 Star rating review - Support Genix
Jkellis

(@jkellis)

5.0

Super Impressed!

I feel lucky to have run into Support Genix. It’s elegant, and super easy to set up and customize. I really like the user interface. Very nice documentation and FAQs, too. Found answers so easily. I also like the 1 flat fee for a lifetime. It doesn’t get any better than that. We are still checking it out to see if it’ll meet our needs, and their team appears committed to evolving it. Best support plugin we’ve used in 5 years of WordPress development.

5 Star rating review - Support Genix
vivies

@sinou2014

5.0

Team provide 5-star support

We use this ticketing system daily and find it extremely useful to manage day-to-day operations across multiple locations. Ashim, Aslam, Nazmul and team have always been helpful in setup and addressing occasional issues that arise. We’ve been using Support Genix (paid) for over a year now and have come to depend on it. I love the clean UX and intuitive steps in working with tickets. We are very pleased with this ticketing system and plan to use it for years to come.

5 Star rating review - Support Genix
angelalgibson

(@angelalgibson)

5.0

I recommend it to everyone.

It’s a really good app, I recommend it to everyone. I would be very happy if Turkish language support is provided. Amazing plugin! The support system is exactly what weneeded. Easy to set up and works perfectly. The email integration and automation features saved us hours of manual work. Highly recommended! Perfect for WooCommerce stores. The integration is seamless and customers love the support system.

5 Star rating review - Support Genix
exgeer

(@exgeer)

5.0

Super extension & super plugin

Très belle extension, agréable et facile à manipuler, idéal pour gérer la communication avec les clients et le sav, elle est super design et meilleur que les extension que j’avais essayé, le prix est correct. Je recommande sans problème.


THANK YOU so much for working so tirelessly to make Support Genix a fantastic solution for us!

5 Star rating review - Support Genix
myroqya

(@myroqya)

5.0

Very affordable ticket system

I am very grateful to the team developing Support Genix. With Support Genix I have unlimited users, the ability to categorise tickets, email pipe tickets from users to the system, search within tickets, receive ticket notifications, assign users to a ticket and all tickets are logged and time stamped. Highly recommend this plugin to WordPress developers or basic users and to really consider the extra value adds of the super affordable pro version of this plugin.

5 Star rating review - Support Genix
bradmillar

(@bradmillar)

Frequently Asked Question

Everything you need to know

What are the benefits of BetterDocs integration?

It reduces the need for direct support by providing users with relevant documentation during ticket creation.

Can I customize the number of suggested documents?

Yes, you can set the number of suggested docs between 1 and 20, with a default of 5.

Is there any additional cost for using BetterDocs integration?

No, the integration is included as part of your SupportGenix package.

Get your customer support

Ready to Elevate Your Support System?

Get Started with BetterDocs Integration!

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