SupportGenix Integration
Connect, Automate, and Simplify Your Support Workflow
Discover the powerful integrations that make Support Genix the central hub for all your customer support. Connect your favorite platforms to create a unified support experience that saves time and delights customers.
INTEGRATIONS
Enhance Your Support System with Powerful Integrations
Woocommerce
Seamlessly integrate WooCommerce with Support Genix to manage customer orders and support efficiently.
WhatsApp (New)
Connect WhatsApp with Support Genix for real-time customer support and instant communication.
Slack (New)
Integrate Slack with Support Genix to receive instant notifications and manage support tickets directly in Slack.
Envato
Integrate Envato with Support Genix to manage purchases and support for products sold on Envato Market.
Elite Licenser
Connect Elite Licenser with Support Genix to manage software licenses and provide dedicated support.
Tutor LMS (New)
Link Tutor LMS with Support Genix for streamlined support and management of your online courses.
FluentCRM
Sync support data with FluentCRM for targeted communication and customer management.
BetterDocs
Automatically suggest relevant documentation from BetterDocs during ticket creation for quick resolution.
Easy Digital Downloads
Manage digital product purchases, track licenses, and simplify access to customer data.
WP Forms
Integrate WPForms with Support Genix to easily create and manage support tickets from form submissions.
Webhook
Use webhooks to connect Support Genix with any CRM or third-party application for data synchronization.
More Integrations are Coming Soon…
Loved By WordPress Community
See What Our Users Are Saying
5.0
Quality plugin and amazing
This plugin has been incredibly useful for our organization. It has really helped us manage requests/issues and keep them organized. It’s straight-forward and easy-to-use for both the end user and our internal team. One of the best parts has been the customer support. They have been incredibly prompt and helpful every time we’ve reached out with a question or issue. Highly recommend this plugin.
Jkellis
(@jkellis)
5.0
Super Impressed!
I feel lucky to have run into Support Genix. It’s elegant, and super easy to set up and customize. I really like the user interface. Very nice documentation and FAQs, too. Found answers so easily. I also like the 1 flat fee for a lifetime. It doesn’t get any better than that. We are still checking it out to see if it’ll meet our needs, and their team appears committed to evolving it. Best support plugin we’ve used in 5 years of WordPress development.
vivies
@sinou2014
5.0
Team provide 5-star support
We use this ticketing system daily and find it extremely useful to manage day-to-day operations across multiple locations. Ashim, Aslam, Nazmul and team have always been helpful in setup and addressing occasional issues that arise. We’ve been using Support Genix (paid) for over a year now and have come to depend on it. I love the clean UX and intuitive steps in working with tickets. We are very pleased with this ticketing system and plan to use it for years to come.
angelalgibson
(@angelalgibson)
5.0
I recommend it to everyone.
It’s a really good app, I recommend it to everyone. I would be very happy if Turkish language support is provided. Amazing plugin! The support system is exactly what weneeded. Easy to set up and works perfectly. The email integration and automation features saved us hours of manual work. Highly recommended! Perfect for WooCommerce stores. The integration is seamless and customers love the support system.
exgeer
(@exgeer)
5.0
Super extension & super plugin
Très belle extension, agréable et facile à manipuler, idéal pour gérer la communication avec les clients et le sav, elle est super design et meilleur que les extension que j’avais essayé, le prix est correct. Je recommande sans problème.
THANK YOU so much for working so tirelessly to make Support Genix a fantastic solution for us!
myroqya
(@myroqya)
5.0
Very affordable ticket system
I am very grateful to the team developing Support Genix. With Support Genix I have unlimited users, the ability to categorise tickets, email pipe tickets from users to the system, search within tickets, receive ticket notifications, assign users to a ticket and all tickets are logged and time stamped. Highly recommend this plugin to WordPress developers or basic users and to really consider the extra value adds of the super affordable pro version of this plugin.
bradmillar
(@bradmillar)
COMMON QUESTIONS
FAQ About Support Genix Integrations
Support Genix integrations connect your essential business tools to create a unified support ecosystem. This eliminates data silos, automates workflows between platforms, and gives your support team complete customer context, resulting in faster resolutions and more personalized support.
The free version includes basic integrations like Envato, while premium integrations such as WhatsApp, Slack, WooCommerce, and others require the Pro version. Check our comparison page for a detailed breakdown of which integrations are available in each plan.
Most integrations can be set up in minutes through our simple connection wizard. You’ll typically need API credentials or authorization from the platform you’re connecting. Our documentation provides step-by-step guides for each integration, and our support team is available to help with any challenges.
Yes! All integrations offer customization options to match your specific support processes. You can configure which events trigger actions, how data is synchronized between platforms, and how customer information is displayed to your agents. This flexibility ensures integrations work according to your unique needs.
When you disconnect an integration, Support Genix will stop exchanging data with that platform but will retain previously synced information. Your tickets and customer data remain intact, and you can reconnect the integration at any time. We recommend setting up a test environment if you’re concerned about potential impacts.