Simplify Your Customer Support -Choose Your Perfect Plan
All plans include unlimited tickets, unlimited users, and AI-powered features to help you support more customers with less effort.
Limited-Time Offer
Agency Lifetime — 100 sites, forever, for $199 $699
That’s just $2 per site — once, and yours forever. Save $500 · 71% off. Ends August 9.
Customer appreciation offer
Regularly $699 · Ends August 9, 2026
Days
Hours
Minutes
Seconds
5 Websites
Half-Year Haven
$59
USD / Half Year
Most Popular
5 Websites
Developer
$99
USD / Yearly
100 Websites
Agency
$149
USD / Yearly
1 Website
Personal
$149
USD / Lifetime
5 Websites
Developer
$399
USD / Lifetime
★ BEST VALUE — 71% OFF
100 Websites
Agency
Save $500 . 71% off
$699
$199
USD / Lifetime
Just $2 per site — once, and yours forever
What Makes Support Genix Great?
Key Features for Building a Top-Notch Support System
Core Ticket System
Unlimited Tickets
Tickets on Behalf
Saved Message
Conditional Fields (New)
Tag Exclusion (Auto-Close) (New)
Auto Mailbox Link (New)
Unlimited Agents
Agent Control
File Upload Settings
Mailbox Transfer (New)
Multi-Role User Selection (New)
Auto Mailbox Assign (New)
Unlimited Customers
Transfer Ticket
Ticket Priority System (New)
Auto-Trash & Auto-Delete (New)
Undo Agent Reply (New)
Custom “From” Email (New)
Knowledge Base Features
Smart Analytics
AI Writing Assistant
Chatbot-Only Docs (New)
Fluent Support Migration
Write with AI
Chatbot Greeting (New)
AI-Powered Chatbot
Smarter Analytics
Ticket Migration (New)
Platform Integration
BetterDocs Migration Tool (New)
Custom Ticket Fields
Envato Integration
Slack
WPForms (New)
Fluent Support Migration (New)
Agent Roles & Permissions
Elite Licenser Integration
FluentCRM (New)
Email to Ticket
WooCommerce Integration
WhatsApp (New)
Tutor LMS (New)
Communication & Notification
Incoming WebHook
Email Piping
Manage Email Notifications
Outgoing WebHook
Email Notification
Webhook (New)
Hotlink for Direct Access
Customization & Analytics
Ticket Auto Assign Rules
Brand Color Settings (New)
Many More…
Ticket Auto Close System
Profile Photo Option (New)
Data Analysis Reports
Reports
Comparison with Free vs. Pro
| Feature | Free | Pro |
|---|---|---|
| Unlimited Tickets |  | |
| Unlimited Agents & Customers | | |
| Customer Ticket Portal | | |
| Ticket Categories, Status & Priority | | |
| Saved Replies & Email Notifications | | |
| Custom Ticket Fields | Basic | Advanced |
| Knowledge Base | Basic | Advanced |
| AI Reply Assistant | | |
| AI Chatbot | Basic | |
| AI Docs Writing Assistant | | |
| Reports & Analytics | Basic | Advanced |
| Auto Ticket Assignment | Basic | Advanced |
| Ticket Tags |  | |
| Email-to-Ticket | | |
| Mailbox Management | | |
| Auto-Close & Auto-Delete Tickets | | |
| Conditional Custom Fields | | |
| WooCommerce Integration | Basic | Advanced |
| Envato Integration | | |
| EDD, WhatsApp, Slack & FluentCRM | | |
| Tutor LMS, BetterDocs & Webhooks | | |
| Login with Google & Envato | | |
| Business Hours & Holiday Settings | | |
| Performance Insights | | |
Recognized Across the WordPress Ecosystem
“I feel lucky to have run into Support Genix. It’s elegant, and super easy to set up and customize. I really like the user interface.”
Vivies, Support Genix User
Frequently Asked Question
Everything you need to know
Support Genix is a WordPress support ticket plugin that adds a comprehensive support ticket system to your WordPress site. It enables users to create and manage support tickets directly from the site, streamlining customer support processes.
Yes, Support Genix can handle an unlimited number of support tickets. It is designed to cater to businesses of all sizes, allowing for scalable and flexible ticket management.
Support Genix offers various pricing plans, including yearly and lifetime options. The plans differ based on the number of websites they cover. For example, Personal plan for 1 website, Developer plan for 5 websites, and Agency plan for 100 websites with different rates for yearly and lifetime access.
Yes, Support Genix has pricing plans that allow usage on multiple websites. Depending on the chosen plan (developer or agency plan), it can be used on 5 websites or up to 100 websites, respectively.
Yes, Support Genix offers options to customize brand colors. Users can modify and control the color scheme of their support page, aligning it with their brand identity.