Contact

Get in Touch With Us

Need help or have questions about Support Genix? Use the form below or submit a ticket for technical support.

Contact Us

Have any questions or need assistance? Send us a message and we’ll get back to you as soon as possible.

Need Technical Support?

We use a support system to reduce the amount of time it takes us to respond to your questions and improve the quality of our service. To receive a response from us, you must provide a valid email address.

Create a Ticket

How Can We Help?

Need assistance or have questions before submitting a ticket? Here are a few ways you can get the support you need — fast and easy.

Support Availability

Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (GMT+6)

Helpful Resource

Before opening a ticket, you may find what you’re looking for here:

View Documentation
Frequently Asked Questions
Watch Video Tutorials