Demo Pricing Page
1 Website
Personal
$59
Most Popular
5 Websites
Developer
$99
100 Websites
Agency
$149
1 Website
Personal
$99
Most Popular
5 Websites
Developer
$199
100 Websites
Agency
$399
What Makes Support Genix Great?
Key Features for Building a Top-Notch Support System.
Top-tier Companies Put Their Trust in Our Platform
“I feel lucky to have run into Support Genix. It’s elegant, and super easy to set up and customize. I really like the user interface.”
Vivis, SupportGenix User
Loved By WordPress Community
See What Our Users Are Saying
5.0
Quality plugin and amazing
This plugin has been incredibly useful for our organization. It has really helped us manage requests/issues and keep them organized. It’s straight-forward and easy-to-use for both the end user and our internal team. One of the best parts has been the customer support. They have been incredibly prompt and helpful every time we’ve reached out with a question or issue. Highly recommend this plugin.
Jkellis
(@jkellis)
5.0
Super Impressed!
I feel lucky to have run into Support Genix. It’s elegant, and super easy to set up and customize. I really like the user interface. Very nice documentation and FAQs, too. Found answers so easily. I also like the 1 flat fee for a lifetime. It doesn’t get any better than that. We are still checking it out to see if it’ll meet our needs, and their team appears committed to evolving it. Best support plugin we’ve used in 5 years of WordPress development.
vivies
@sinou2014
5.0
Team provide 5-star support
We use this ticketing system daily and find it extremely useful to manage day-to-day operations across multiple locations. Ashim, Aslam, Nazmul and team have always been helpful in setup and addressing occasional issues that arise. We’ve been using Support Genix (paid) for over a year now and have come to depend on it. I love the clean UX and intuitive steps in working with tickets. We are very pleased with this ticketing system and plan to use it for years to come.
angelalgibson
(@angelalgibson)
5.0
I recommend it to everyone.
It’s a really good app, I recommend it to everyone. I would be very happy if Turkish language support is provided. Amazing plugin! The support system is exactly what weneeded. Easy to set up and works perfectly. The email integration and automation features saved us hours of manual work. Highly recommended! Perfect for WooCommerce stores. The integration is seamless and customers love the support system.
exgeer
(@exgeer)
5.0
Super extension & super plugin
Très belle extension, agréable et facile à manipuler, idéal pour gérer la communication avec les clients et le sav, elle est super design et meilleur que les extension que j’avais essayé, le prix est correct. Je recommande sans problème.
THANK YOU so much for working so tirelessly to make Support Genix a fantastic solution for us!
myroqya
(@myroqya)
5.0
Very affordable ticket system
I am very grateful to the team developing Support Genix. With Support Genix I have unlimited users, the ability to categorise tickets, email pipe tickets from users to the system, search within tickets, receive ticket notifications, assign users to a ticket and all tickets are logged and time stamped. Highly recommend this plugin to WordPress developers or basic users and to really consider the extra value adds of the super affordable pro version of this plugin.
bradmillar
(@bradmillar)
Frequently Asked Question
Everything you need to know
Support Genix is a WordPress support ticket plugin that adds a comprehensive support ticket system to your WordPress site. It enables users to create and manage support tickets directly from the site, streamlining customer support processes.
Yes, Support Genix offers a free version available on the Official WordPress repository. This lite version of the plugin allows users to access the basic features of the plugin without spending a time.The Support Genix 1 Month Trial is an opportunity for users to explore and test the premium features of Support Genix for just $1. This trial allows users to fully experience the capabilities and benefits of the premium support system for a month before making a final decision on which support system to use. It’s an affordable way to evaluate the plugin’s advanced features and determine if it suits your needs.
Yes, Support Genix can handle an unlimited number of support tickets. It is designed to cater to businesses of all sizes, allowing for scalable and flexible ticket management.
Support Genix offers various pricing plans, including yearly and lifetime options. The plans differ based on the number of websites they cover. For example, Personal plan for 1 website, Developer plan for 5 websites, and Agency plan for 100 websites with different rates for yearly and lifetime access.
Yes, Support Genix has pricing plans that allow usage on multiple websites. Depending on the chosen plan (developer or agency plan), it can be used on 5 websites or up to 100 websites, respectively.
Yes, Support Genix offers options to customize brand colors. Users can modify and control the color scheme of their support page, aligning it with their brand identity.