AI-Powered Knowledge Base That Reduces Support Tickets by 40%
Empower customers to find answers instantly with a beautiful, searchable knowledge base powered by AI. Create articles 10x faster, provide 24/7 self-service support, and watch your ticket volume drop.
See Your Knowledge Base in Action
Watch how easy it is to track tickets, monitor team performance, and analyze knowledge base usage—all from one unified dashboard.
Everything You Need for Self-Service Support
Not just a knowledge base. A complete self-service support system powered by AI.
Unlimited Articles
Write as many help articles as you need—no limits. Organize with categories, use custom fields, and make everything instantly searchable for customers.
Smart Categories & Tags
Organize your documentation with unlimited categories and tags. Customers can browse by topic or search to find answers in seconds.
AI-Powered Chatbot
AI chatbot pulls answers directly from your knowledge base and responds instantly to customer questions—even at 3 AM. Reduce support tickets by up to 40%.
Fully Customizable
Match your brand perfectly. Customize colors, fonts, layouts, and add your logo. Pro users can add custom CSS for complete design control.
AI Article Writer
Create comprehensive help articles 10x faster. Just enter a topic and keywords—AI generates structured, SEO-optimized content in minutes. Edit and publish.
Integrations & Performance
Integrates with WooCommerce, WPForms, and popular plugins. Lightning-fast load times ensure customers find answers quickly on any device.
Analytics That Show What Customers Actually Need
Track what customers search for, which articles help most, and where you have content gaps. Use data to continuously improve your knowledge base and reduce tickets.
100%
Satisfaction Rate Tracking
Track
Every User Interaction
Live
Dashboard Update
Real-time
Performance Metrics
Analytics Dashboard Features
- Custom date range reports
- Article performance tracking
- Search query insights
- User satisfaction metrics
- Content gap analysis
- Trending topics identification
Knowledge Base Analytics Dashboard
Decisions with comprehensive insights into your documentation performance
AI-Powered Features That Speed Up Documentation
AI tools that write articles in minutes, answer customer questions 24/7, and reduce your support workload.
AI-POWERED
Write Articles With AI
Create professional documentation 10x faster with AI. Generate articles, improve existing content, and maintain consistent tone across your entire knowledge base. Supports both OpenAI and Claude integration.
- AI generates complete articles in 5 minutes
- Well-structured with intro, steps, conclusion
- Edit and customize to match your voice
- SEO-optimized for Google search
24/7 SUPPORT
Intelligent AI Chatbot
Your AI chatbot works 24/7, pulling answers from your knowledge base to respond instantly. Handles common questions automatically and creates tickets for complex issues. Reduces support volume by up to 40%.
- Pulls answers directly from your articles
- Provides instant responses 24/7
- Customize chatbot name, color, behavior
- Automatically creates tickets when needed
Seamless Migration from BetterDocs
Switching from BetterDocs? Import all your articles, categories, and settings with one click. No data loss, no downtime, no manual work.
Migration Features
- Fully Customization
- Maintain SEO rankings
- Import categories, tags
- Preserve content formatting
- Migrate authors & dates
- Prevent broken links
Ready to Transform Your Customer Support?
Join 500+ businesses using SupportGenix to reduce support costs and improve customer satisfaction. Setup takes less than 5 minutes.