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How to Use Shortcode for Ticket Page
Table of Contents
Support Genix provides a simple way to manage shortcodes, enabling you to use your website’s default style for the header and footer or seamlessly integrate Support Genix’s layout. You can enable shortcode mode with just one click.
How to Use #
Enable Shortcode Mode #
- Go to your WordPress Dashboard.
- Navigate to Support Genix > Settings > General > Main.
- Locate the Ticket Page dropdown and select the page where your Ticket Form will appear.
- Toggle the option “Enable shortcode mode for ticket page” to ON.
- This allows your page to retain your website’s header and footer styles.
- Save the changes.
Disable Shortcode Mode #
If you prefer using Support Genix’s built-in header and footer layouts, simply:
- Disable the Enable shortcode mode toggle.
- Save your changes.
Preview the Page #
