How to Use Shortcode for Ticket Page

Aslam Hasib
August 22, 2022
2 min read

SupportGenix makes it easy to use a ticket page shortcode while keeping your website’s existing header and footer styles intact. With built-in shortcode mode, you can seamlessly embed the SupportGenix ticket system into any page or post without layout conflicts. Enable shortcode mode with a single click to display your support ticket page using shortcode, fully integrated with your theme’s design or the default SupportGenix layout.

How to Use

Enable Shortcode Mode

  1. Go to your WordPress Dashboard.
  2. Navigate to SupportGenix > Settings > General > Main.
  3. Locate the Ticket Page dropdown and select the page where your Ticket Form will appear.
  4. Toggle the option “Enable shortcode mode for ticket page” to ON.
    • This allows your page to retain your website’s header and footer styles.
  5. Save the changes.
Enable short code mode

Disable Shortcode Mode

If you prefer using SupportGenix’s built-in header and footer layouts, simply:

  1. Disable the Enable shortcode mode toggle.
  2. Save your changes.

Preview the Page

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Last updated on December 21, 2025

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