Elite Licenser Integration
Verify purchases instantly to ensure
efficient customer support
Make your support process more secure and reliable to ensure a smooth support experience.
Purchase Code Verification
Empower customers to create tickets securely after validating their purchase codes.
Email Verification
Ensure that customers create tickets with the same email address used at purchase for seamless support.
License Summary
Access additional license information on ticket pages, including product, plan, purchase date, expiration date, etc.
Boost Support Efficiency with Elite Licenser
Validate customer purchases and serve only genuine customers.
License Validity Check
With Elite Licenser integration, you can allow tickets that are created only with valid email addresses and purchase codes. This helps you provide reliable support to authentic customers while preventing fraudulent tickets.
Frequently Asked Questions (FAQ)
What is Elite Licenser integration in Support Genix?
Support Genix integrates with Elite Licenser to efficiently manage and verify licenses, ensuring only authorized users receive support.
How does purchase code verification work with Elite Licenser?
Purchase code verification ensures the validity of a license by matching the records in the Elite Licenser system. This process confirms the legitimacy of a purchase and grants access to support accordingly.
Why is email verification important in Elite Licenser integration?
Verifying the email ensures that genuine license holders are making support requests by confirming the email associated with the purchase code. This process is important as it adds an extra layer of security and accuracy to the support process.
What information is included in the license summary?
The license summary provides a comprehensive view of the license status, including purchase details, validity period, and associated user information. This helps effectively manage and track licenses.
How can I check the validity of a license with Elite Licenser integration?
Once you connect Support Genix with Elite Licenser, you can easily check the validity of a license by comparing the records against the Elite Licenser database. Furthermore, you can see if the license is active, expired, or invalid.