Connect with Envato
Simplify Envato Purchase Verification
Provide exceptional and timely support for your Envato marketplace products.
Purchase Key Verification
Ensure Envato buyers can securely create tickets after validating their purchase keys.
Email Verification
Verify customers use their purchase email when creating tickets to guarantee smooth and efficient support.
Hassle-free Support
Enable your Envato buyers to effortlessly verify their purchases by logging in with their Envato credentials.
Key Benefits of SupportGenix with Envato
Unlock enhanced support capabilities by integrating Envato with SupportGenix
Login with Envato
With Support Genix’s login with Envato feature, your buyers can easily access the support portal through their Envato account. This eliminates the need for separate purchase verifications and enables support agents to verify purchases instantly and provide top-notch assistance in no time.
Overview of Purchase History
Envato integration lets you access essential information about your buyers on the ticket pages. For example, product name, purchase key, purchase date, support expiration date, and more. This information enables support agents to offer more personalized support to the buyers.
Frequently Asked Questions (FAQ)
What is Envato integration in Support Genix?
Envato integration in Support Genix allows users to connect their Envato account, enabling your support team to access buyers’ purchase history and validate their purchases easily. This ensures hassle-free and efficient support directly through the Support Genix platform.
How can I view my purchase history using Envato integration?
After integrating your Envato account with Support Genix, you can view an overview of your purchase history within the Support Genix dashboard. This makes it easy to manage and verify your purchases.
How does purchase key verification work with Envato integration?
When users log in with their Envato accounts, your support agents can view their purchase history right in the Support Genix platform. Such integration eliminates the need for manual purchase key verification, ensuring only legitimate buyers receive support.
Why is email verification important in Envato integration?
Email verification helps ensure that the support requests are from actual buyers. This adds extra security and authenticity to the support process.
How does Envato integration offer hassle-free support?
Envato integration simplifies the support process by automatically verifying purchase keys and providing instant access to purchase history. This reduces the manual effort required to verify purchases and speeds up the support process.