Envato Integration
Provide exceptional and timely support for your Envato marketplace products.
Purchase Key Verification
Ensure Envato buyers can securely create tickets after validating their purchase keys.
Email Verification
Verify customers use their purchase email when creating tickets to guarantee smooth and efficient support.
Hassle-free Support
Enable your Envato buyers to effortlessly verify their purchases by logging in with their Envato credentials.
Key Benefits of SupportGenix with Envato
Unlock enhanced support capabilities by integrating Envato with SupportGenix
Login with Envato
With Support Genix’s login with Envato feature, your buyers can easily access the support portal through their Envato account. This eliminates the need for separate purchase verifications and enables support agents to verify purchases instantly and provide top-notch assistance in no time.
Overview of Purchase History
Envato integration lets you access essential information about your buyers on the ticket pages. For example, product name, purchase key, purchase date, support expiration date, and more. This information enables support agents to offer more personalized support to the buyers.
Loved By WordPress Community
See What Our Users Are Saying
5.0
Quality plugin and amazing
This plugin has been incredibly useful for our organization. It has really helped us manage requests/issues and keep them organized. It’s straight-forward and easy-to-use for both the end user and our internal team. One of the best parts has been the customer support. They have been incredibly prompt and helpful every time we’ve reached out with a question or issue. Highly recommend this plugin.
Jkellis
(@jkellis)
5.0
Super Impressed!
I feel lucky to have run into Support Genix. It’s elegant, and super easy to set up and customize. I really like the user interface. Very nice documentation and FAQs, too. Found answers so easily. I also like the 1 flat fee for a lifetime. It doesn’t get any better than that. We are still checking it out to see if it’ll meet our needs, and their team appears committed to evolving it. Best support plugin we’ve used in 5 years of WordPress development.
vivies
@sinou2014
5.0
Team provide 5-star support
We use this ticketing system daily and find it extremely useful to manage day-to-day operations across multiple locations. Ashim, Aslam, Nazmul and team have always been helpful in setup and addressing occasional issues that arise. We’ve been using Support Genix (paid) for over a year now and have come to depend on it. I love the clean UX and intuitive steps in working with tickets. We are very pleased with this ticketing system and plan to use it for years to come.
angelalgibson
(@angelalgibson)
5.0
I recommend it to everyone.
It’s a really good app, I recommend it to everyone. I would be very happy if Turkish language support is provided. Amazing plugin! The support system is exactly what weneeded. Easy to set up and works perfectly. The email integration and automation features saved us hours of manual work. Highly recommended! Perfect for WooCommerce stores. The integration is seamless and customers love the support system.
exgeer
(@exgeer)
5.0
Super extension & super plugin
Très belle extension, agréable et facile à manipuler, idéal pour gérer la communication avec les clients et le sav, elle est super design et meilleur que les extension que j’avais essayé, le prix est correct. Je recommande sans problème.
THANK YOU so much for working so tirelessly to make Support Genix a fantastic solution for us!
myroqya
(@myroqya)
5.0
Very affordable ticket system
I am very grateful to the team developing Support Genix. With Support Genix I have unlimited users, the ability to categorise tickets, email pipe tickets from users to the system, search within tickets, receive ticket notifications, assign users to a ticket and all tickets are logged and time stamped. Highly recommend this plugin to WordPress developers or basic users and to really consider the extra value adds of the super affordable pro version of this plugin.
bradmillar
(@bradmillar)
Frequently Asked Question
Everything you need to know
Envato integration in Support Genix allows users to connect their Envato account, enabling your support team to access buyers’ purchase history and validate their purchases easily. This ensures hassle-free and efficient support directly through the Support Genix platform.
After integrating your Envato account with Support Genix, you can view an overview of your purchase history within the Support Genix dashboard. This makes it easy to manage and verify your purchases.
When users log in with their Envato accounts, your support agents can view their purchase history right in the Support Genix platform. Such integration eliminates the need for manual purchase key verification, ensuring only legitimate buyers receive support.
Email verification helps ensure that the support requests are from actual buyers. This adds extra security and authenticity to the support process.
Envato integration simplifies the support process by automatically verifying purchase keys and providing instant access to purchase history. This reduces the manual effort required to verify purchases and speeds up the support process.