Connect with WooCommerce
Quickly View Customer Purchase History
on Your Support Dashboard
Provide Exceptional Support to Your WooCommerce Customers with Instant Order Verification.
Seamless Ticket Automation
Generate support tickets automatically for new orders to ensure your customers receive quick and efficient assistance.
Order ID Verification
Use WooCommerce integration to ensure tickets are created using valid order IDs, protecting your system from abuse.
Secure Email Verification
Verify that customers use the same email address provided during their orders to ensure that only legitimate customers receive support.
Central Support Dashboard
Manage and respond to support requests from multiple WooCommerce sites in one centralized place, streamlining your support operations.
Order Overview in Tickets
View detailed order information directly within support tickets for speedy and accurate support.
External Store Integration
Easily connect and manage WooCommerce stores hosted externally with SupportGenix for streamlined management.
Upgrade Your WooCommerce Support System
Revolutionize the way you support your WooCommerce store customers
Order History Overview
With Support Genix integrated into WooCommerce, you can easily access each customer’s complete purchase history. You can check details like when they bought, how much they spent, and other order details in one convenient place.
Effortless Ticket Submission
Support Genix’s WooCommerce integration allows customers to submit support tickets easily from the “My Account” page. They can use their order ID and email to create tickets without having to leave your website.
Auto Ticket Generation
Automatically generate support tickets with SupportGenix when new orders are placed. This feature ensures quick attention to customer inquiries, leading to a more streamlined and efficient support process.
Frequently Asked Questions (FAQ)
Can I manage multiple WooCommerce sites with Support Genix?
Yes, you can manage support requests from multiple WooCommerce sites using centralized integration.
How does automatic ticket creation work?
As soon as a new order is placed, a support ticket is automatically created so that you can promptly address customer inquiries.
What security measures are in place for order ID verification?
The WooCommerce integration verifies order IDs and email addresses to ensure tickets are created only with valid and matching details.