Connect with WPForms
Simplify Ticket Creation via
WPForms Integration
Convert WPForms entries into support tickets for a smoother support workflow.
Seamless Form-to-Ticket Conversion
Design and configure forms using WPForms the way you want and automatically turn every submission into support tickets.
Advanced Forms for Ticket Creation
Transform advanced WPForms submissions into support tickets, including custom fields and conditional logic with easy access to all tailored information on the ticket page.
Centralized Support Management
Manage support requests from multiple WooCommerce sites in one place, simplifying your workflow.
Key Benefits of SupportGenix with WPForms
Unlock enhanced support capabilities by integrating WPForms with SupportGenix
Email-to-ticket conversion (Email Piping)
With Support Genix and WPForms integration, you can utilize email piping to auto-convert emails into support tickets, enhancing your support workflow.
Automate Ticket Creation with Webhooks
Connect Support Genix and WPForms through incoming webhooks to automatically create support tickets from each form submission in real-time.
Frequently Asked Questions (FAQ)
How does the WPForms integration create a support ticket?
The WPForms integration automatically creates a support ticket immediately after a user submits a form. This process ensures that all necessary details are captured at the time of submission.
Can I use conditional logic with WPForms to create support tickets?
Yes, you can use conditional logic within WPForms to create support tickets. This ensures support tickets are only generated when certain criteria are met.
How do incoming webhooks work with WPForms integration for Support Genix?
Incoming webhooks allow WPForms to send form data to Support Genix every time a form is submitted, efficiently turning them into support tickets.
Do I need to configure anything in WPForms to enable ticket creation in Support Genix?
Yes, you need to map the form fields in WPForms to match the ticket fields in Support Genix. This will ensure all relevant information is captured and properly formatted in the support ticket.