Tanvir

Would you like to know what is a service level agreement and how it can benefit your business? A service level agreement (SLA) is an important document that outlines the rights and responsibilities of both a provider and a client.…

Every customer interaction is an opportunity to learn more and build a better relationship. But if you want to understand your customers, it’s important that you know the different types of customer feedback available. If you can accurately differentiate between…