FAQs – Support Genix

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Home
Features
Compare
Integrations
- WooCommerce
- WhatsApp
- Slack
- Envato
- Elite Licenser
- Tutor LMS
- WPForms
- Webhook
- FluentCRM
- BetterDocs
- Easy Digital Downloads
Help
- Documentation
- Contact

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Basic

13

How can you close the ticket?
How to install and activate Support Genix?
Work with any Contact Form Plugin
Manage User Roles
Create Support Agent
Manage Ticket Category
Ticket Assign Rule
Email Notifications/Templates
Saved Replies
Manage Custom Fields
How to use Shortcode?
General Settings
Disable Registration

Email Piping

5

Email to Ticket
Use Gmail for Email to Ticket
Email to Ticket – Old
Use Gmail for Email to Ticket – Old
Cron Jobs for Email to Ticket – Old

Integration

11

Easy Digital Downloads
BetterDocs Integration
FluentCRM Integration
WooCommerce Integration
WhatsApp Integration
Slack Integration
Envato Integration
Elite Licenser Integration
Tutor LMS Integration
WPForms Integration
Webhook Setup

FAQs

3

How to add a new Language using Loco Translate
How to create a ticket page
I do not want my users to have to register. Just submit the ticket on a public page

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FAQs

FAQs

How to add a new Language using Loco Translate
How to create a ticket page
I do not want my users to have to register. Just submit the ticket on a public page

Support Genix is the perfect plugin for WordPress site owners who want to provide top-notch customer support. With Support Genix, your customers can create tickets and get help right from your website. This easy-to-use plugin makes providing customer support a breeze!

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