FAQs

Find helpful guides on managing support tickets across multiple websites, adding new languages with Loco Translate, and customizing your ticket page. Learn how to allow users to create tickets without registration with Support Genix.

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Frequently Asked Questions (FAQ)

Answers to the most common questions about Support Genix. General Can I use Support Genix without a WordPress site? No. Support Genix is a WordPress plugin that requires a WordPress…

Support Genix Refund Policy

At Support Genix, your satisfaction is our top priority. We're dedicated to providing a clear, transparent, and stress-free refund and exchange experience. To ensure smooth processing, please review our easy-to-follow…

How to create a ticket page

Creating a ticket page in Support Genix is straightforward. Follow the updated steps to create and configure your ticket page. This documentation aligns with the updated Support Genix dashboard and…