FAQs – Support Genix

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Basic

16

How can you close the ticket?
How to install and activate Support Genix?
Work with any Contact Form Plugin
Manage User Roles
Create Support Agent
Manage Ticket Category
Ticket Assign Rule
Email Notifications/Templates
Saved Replies
Manage Custom Fields
How to use Shortcode?
Email to Ticket
Use Gmail for Email to Ticket
Cron Jobs
General Settings
Disable Registration

Integration

5

WooCommerce Integration
Webhook Setup
WPForms Integration
Elite Licenser Integration
Envato Integration

FAQs

3

How to add a new Language using Loco Translate
How to create a ticket page
I do not want my users to have to register. Just submit the ticket on a public page

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Docs
FAQs

FAQs

How to add a new Language using Loco Translate
How to create a ticket page
I do not want my users to have to register. Just submit the ticket on a public page

Support Genix is the perfect plugin for WordPress site owners who want to provide top-notch customer support. With Support Genix, your customers can create tickets and get help right from your website. This easy-to-use plugin makes providing customer support a breeze!

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