Skip to content
  • Home
  • Features
  • Integrations
    • WooCommerce
    • WhatsApp
    • Slack
    • Envato
    • Elite Licenser
    • Tutor LMS
    • WPForms
    • Webhook
    • FluentCRM
    • BetterDocs
    • Easy Digital Downloads
  • Docs
  • Contact
Pricing Plan

My Account

Support GenixSupport Genix
  • Home
  • Features
  • Integrations
    • WooCommerce
    • WhatsApp
    • Slack
    • Envato
    • Elite Licenser
    • Tutor LMS
    • WPForms
    • Webhook
    • FluentCRM
    • BetterDocs
    • Easy Digital Downloads
  • Docs
  • Contact

My Account

Pricing Plan
Support GenixSupport Genix
Popular Search shortcodeemailshortwebhook
option

Basic

13
  • How can you close the ticket?
  • How to install and activate Support Genix?
  • Work with Any Contact Form Plugin to Create Tickets in Support Genix
  • Create and Manage User Roles in Support Genix
  • Create Support Agent in Support Genix
  • Efficiently Manage Ticket Categories in Support Genix
  • Ticket Assignment Rules in Support Genix
  • Manage and Customize Email Notifications/Templates in Support Genix
  • Boost Productivity with Saved Replies in Support Genix
  • Manage Custom Fields
  • How to Use Shortcode for Ticket Page
  • General Settings in Support Genix
  • Disable Registration and Guest Ticket Creation
betterdocs-category-icon

Email Piping

5
  • Email to Ticket (Recommended Method)
  • Set Up Gmail Forwarding for Automatic Ticket Management in Support Genix
  • Email to Ticket – Traditional
  • Use Gmail for Email to Ticket – Old
  • Cron Jobs for Email to Ticket – Old
Integration

Integration

11
  • Easy Digital Downloads (EDD) Integration for Support Genix
  • BetterDocs Integration
  • FluentCRM Integration with Support Genix
  • WooCommerce Integration
  • WhatsApp Integration for Support Genix
  • Slack Integration
  • Envato Integration
  • Elite Licenser Integration
  • Tutor LMS Integration
  • WPForms Integration
  • Webhook Setup
FAQ

FAQs

4
  • How to manage tickets for multiple Websites
  • How to add a new Language using Loco Translate
  • How to create a ticket page
  • Allow Users to Create Tickets Without Registration
View Categories
  • Home
  • Docs
  • Basic

Basic

Get step-by-step guides on installing and activating Support Genix, managing ticket categories, user roles, and agents, and customizing email notifications. Learn how to boost productivity with saved replies, manage custom fields, and much more.

  • How can you close the ticket?
  • How to install and activate Support Genix?
  • Work with Any Contact Form Plugin to Create Tickets in Support Genix
  • Create and Manage User Roles in Support Genix
  • Create Support Agent in Support Genix
  • Efficiently Manage Ticket Categories in Support Genix
  • Ticket Assignment Rules in Support Genix
  • Manage and Customize Email Notifications/Templates in Support Genix
  • Boost Productivity with Saved Replies in Support Genix
  • Manage Custom Fields
  • How to Use Shortcode for Ticket Page
  • General Settings in Support Genix
  • Disable Registration and Guest Ticket Creation

Support Genix

Support Genix delivers 68% faster response times while reducing support costs by 41%. Our revolutionary WordPress system captures 97.3% of inquiries that typically get lost, turning potential customer losses into retention wins without adding staff.

4.9 out of 5 based average reviews
Support Genix

Popular Integration

  • WooCommerce Integration
  • WhatsApp Integration
  • Slack Integration
  • Envato Integration
  • FluentCRM Integration
  • WPForms Integration
  • Tutor LMS Integration
  • BetterDocs Integration
  • EDD Integration
  • Elite Licenser Integration
  • Webhook Integration

Helpful Link

  • Documentation
  • Free vs Pro
  • Screenshots
  • Contact
  • Compare
  • Blog
  • Roadmaps
  • Changelog
  • Terms & Conditions
  • Refund Policy
  • Privacy Policy

Get in Touch With Us

Join 400+ Business owners who've cut support costs by 41% while increasing customer retention rates. Get exclusive strategies and insider tips delivered weekly.

Footer Subscription form
  • YouTube
  • Facebook

Copyright © 2025 Support Genix | A HasThemes Project