Email Piping

Learn how to set up email piping in Support Genix, including Gmail forwarding for automatic ticket creation, and traditional email-to-ticket methods. Explore cron jobs for efficient email ticket management.

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How to Configure Multiple Mailboxes for Email-to-Ticket

1 week ago

Connect multiple email addresses to Support Genix so emails sent to different addresses (e.g., billing@, tech@, sales@) automatically create tickets in the right categories. This is a Pro feature. Overview…

Set Up Gmail Forwarding for Automatic Ticket Management in Support Genix

5 months ago

Welcome to the Email Forwarding Documentation for Gmail. This guide provides step-by-step instructions on setting up and managing email forwarding within your Gmail account. If your Mailbox connected email address…

Email to Ticket (Recommended Method)

8 months ago

Welcome to the Email to Ticket Documentation for Support Genix!This guide provides comprehensive instructions for setting up and using the Email to Ticket feature in the Support Genix plugin. This…