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The Impact of a Customer Support Software on Your Business

The Impact of a Customer Support Software

Having an excellent customer service system is essential for any business. It helps you respond quickly and effectively to customer queries, build customer trust, create an efficient feedback loop for customer experience improvement, and ultimately drive more sales. But how…

How to Hire a Customer Support Representative

How to Hire a Customer Support Representative

When running a business, it’s important to ensure you have good customer support. This is the first line of defense against angry customers and lost revenue. Many businesses choose to outsource their customer support, but it can be difficult to…