Integration

Outgoing Webhook Events and Payload Reference

3 weeks ago

Send real-time ticket and user events to external systems via HTTP POST. This guide covers all available events, their payload formats, and configuration details. This is a Pro feature. Overview…

How to Create Tickets via Incoming Webhooks

3 weeks ago

Allow external systems to create support tickets in Support Genix by sending HTTP POST requests. Use incoming webhooks to integrate with CRMs, form builders, monitoring tools, e-commerce platforms, and custom…

Easy Digital Downloads (EDD) Integration for Support Genix

8 months ago

Welcome to the updated Support Genix documentation for the Easy Digital Downloads (EDD) integration! This guide provides you with detailed instructions on setting up and managing EDD integration in the…

BetterDocs Integration

8 months ago

Welcome to the Support Genix documentation for the BetterDocs Integration! This guide provides updated instructions on setting up and using the BetterDocs integration within the Support Genix plugin. BetterDocs is…

FluentCRM Integration with Support Genix

3 months ago

Welcome to the Support Genix documentation for the FluentCRM integration! This guide offers detailed instructions for configuring FluentCRM integration within Support Genix. FluentCRM is a powerful WordPress plugin for email…

Slack Integration

8 months ago

Welcome to the Support Genix documentation for the Slack integration! This guide provides comprehensive instructions on setting up and utilizing the Slack integration within the Support Genix plugin. By integrating…

Tutor LMS Integration

8 months ago

Welcome to the updated Support Genix documentation for the Tutor LMS integration! This guide will help you set up and utilize the Tutor LMS integration effectively. With Tutor LMS, a…

WhatsApp Integration for Support Genix

8 months ago

Welcome to the updated WhatsApp Integration Documentation for Support Genix! This guide provides step-by-step instructions to seamlessly integrate WhatsApp into the Support Genix platform. With this integration, you can streamline…

WPForms Integration

5 months ago

If you're looking to integrate WPForms with Support Genix for converting form submissions into tickets, here's the updated guide for both the navigation steps and screenshots provided. This integration can…

WooCommerce Integration

1 month ago

Welcome to the Support Genix documentation for WooCommerce Integration! This guide provides step-by-step instructions on connecting your WooCommerce store with Support Genix to streamline your customer support process. By integrating…

Envato Integration

3 months ago

Support Genix offers seamless integration with Envato for WordPress theme/plugin vendors. This feature allows vendors to verify purchase codes and ensure customers within the support period can submit support tickets.…

Elite Licenser Integration

3 months ago

Elite Licenser is a powerful WordPress plugin for managing digital product licenses. With the SupportGenix integration, you can easily validate purchase codes and licenses for enhanced ticket management. Benefits of…

Webhook Setup

3 months ago

Webhooks in SupportGenix allow you to send data to CRMs or third-party applications based on specific events such as ticket creation, ticket reply, or client creation. Follow the steps below…