Welcome to the updated Support Genix documentation for the Easy Digital Downloads (EDD) integration! This guide provides you with detailed instructions on setting up and managing EDD integration in the Support Genix plugin. With EDD, you can streamline customer support by displaying purchase details directly within tickets, enabling informed and efficient assistance. Benefits of Using […]

Welcome to the Support Genix documentation for the BetterDocs Integration! This guide provides updated instructions on setting up and using the BetterDocs integration within the Support Genix plugin. BetterDocs is a powerful WordPress plugin for creating and managing a knowledge base or documentation. With this integration, Support Genix empowers users to access relevant documentation directly […]

Welcome to the Support Genix documentation for the FluentCRM integration! This guide offers detailed instructions for configuring FluentCRM integration within Support Genix. FluentCRM is a powerful WordPress plugin for email marketing automation. By integrating FluentCRM with Support Genix, you can streamline customer management, ensure seamless data flow, and automate customer engagement. Benefits of Using FluentCRM […]

Welcome to the Support Genix documentation for the Slack integration! This guide provides comprehensive instructions on setting up and utilizing the Slack integration within the Support Genix plugin. By integrating Slack with Support Genix, you can streamline your support process and enhance team communication by receiving real-time notifications and updates directly in your Slack channels. […]

Welcome to the updated Support Genix documentation for the Tutor LMS integration! This guide will help you set up and utilize the Tutor LMS integration effectively. With Tutor LMS, a leading WordPress LMS plugin, you can manage and sell e-learning courses seamlessly. When integrated with Support Genix, this feature provides a detailed view of a […]

Welcome to the updated WhatsApp Integration Documentation for Support Genix! This guide provides step-by-step instructions to seamlessly integrate WhatsApp into the Support Genix platform. With this integration, you can streamline communication by sending and receiving WhatsApp notifications for ticket events, such as creation, replies, and assignments. Support agents can also respond directly via WhatsApp for […]

If you’re looking to integrate WPForms with Support Genix for converting form submissions into tickets, here’s the updated guide for both the navigation steps and screenshots provided. This integration can be achieved using Email to Ticket (Email Piping) or Incoming Webhook. Key Benefits of WPForms Integration Step-by-Step Process to Integrate WPForms with Support Genix Step […]

Welcome to the Support Genix documentation for WooCommerce Integration! This guide provides step-by-step instructions on connecting your WooCommerce store with Support Genix to streamline your customer support process. By integrating these two platforms, you can offer an enhanced customer experience, manage multiple stores effortlessly, and ensure a seamless workflow for support and ticket management. 🚀 […]

Support Genix offers seamless integration with Envato for WordPress theme/plugin vendors. This feature allows vendors to verify purchase codes and ensure customers within the support period can submit support tickets. It simplifies ticket management and ensures only valid customers receive support. 🚀 Benefits of Envato Integration tep-by-Step Guide to Enable Envato Integration Step 1: Navigate […]

Elite Licenser is a powerful WordPress plugin for managing digital product licenses. With the Support Genix integration, you can easily validate purchase codes and licenses for enhanced ticket management. Benefits of Elite Licenser Integration 🚀 How to Enable Elite Licenser Integration Step 1: Enable Integration in Support Genix Step 2: Retrieve API Details from Elite […]

Webhooks in Support Genix allow you to send data to CRMs or third-party applications based on specific events such as ticket creation, ticket reply, or client creation. Follow the steps below to set up a webhook effectively. Benefits of Using Webhooks in Support Genix 🎯 Step 1: Navigate to Webhook Settings Step 2: Add a […]