WhatsApp customer support on WordPress means connecting a WhatsApp Business number to your site so incoming chats become trackable tickets, and agents can reply from WhatsApp or your dashboard without losing context.
Quick Answer: Hire your first customer support agent when demand consistently exceeds your team’s capacity — not after one unusually busy week. The most reliable signals are a growing…
An angry customer lands in your support queue. Their message is in all caps. They're threatening a chargeback and saying they'll never buy from you again.
High touch customer service is a personalized, human-led support model. It focuses on building one-on-one relationships with customers.
