Help Me Write - AI-Powered Ticket Reply Assistant
What is Help Me Write? Help Me Write is an AI assistant that helps you write professional ticket replies instantly. Just…
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View all →How to Use Public Ticket in Support Genix
What is a Public Ticket? A Public Ticket in Support Genix is a support ticket that can be shared with…
Read moreHow to Migrate from Fluent Support to Support Genix
The Migrations feature in Support Genix lets you seamlessly transfer your support tickets and related data from Fluent Support. This…
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Get step-by-step guides on installing and activating Support Genix, managing ticket categories, user roles, and agents, and customizing email notifications. Learn how to boost productivity with saved replies, manage custom fields, and much more.
- Help Me Write – AI-Powered Ticket Reply Assistant
- How to Use Public Ticket in Support Genix
- How to Migrate from Fluent Support to Support Genix
- How to Configure LiteSpeed Cache for Support Genix
- How can you close the ticket?
Learn how to set up email piping in Support Genix, including Gmail forwarding for automatic ticket creation, and traditional email-to-ticket methods. Explore cron jobs for efficient email ticket management.
- Email to Ticket (Recommended Method)
- Set Up Gmail Forwarding for Automatic Ticket Management in Support Genix
Explore Support Genix integrations with popular tools like Easy Digital Downloads, WooCommerce, WhatsApp, Slack, FluentCRM, and more. Learn how to set up and optimize each integration for seamless support management.
- Webhook Setup
- Elite Licenser Integration
- Envato Integration
- WooCommerce Integration
- WPForms Integration
Create, organize, and manage your Knowledge Base with ease. Learn how to configure layouts, customize design, manage categories and tags, and train the AI Chatbot using your documentation. Build a powerful self-service hub that helps customers find answers instantly.
- How to Train the AI Chatbot with Your Knowledge Base
- How to Set Up Docs Archive, Single, Category, and Tag Templates in Support Genix
- How to Migrate Your Knowledge Base from BetterDocs to Support Genix
- How to Customize the Design Layout of Your Knowledge Base in Support Genix
- How to Set Up the AI Chatbot in Support Genix to Automate Customer Support
Find helpful guides on managing support tickets across multiple websites, adding new languages with Loco Translate, and customizing your ticket page. Learn how to allow users to create tickets without registration with Support Genix.
- Support Genix Refund Policy
- Allow Users to Create Tickets Without Registration
- How to create a ticket page
- How to add a new Language using Loco Translate
- How to manage tickets for multiple Websites
Recently Updated
How to Add Knowledge Base Articles
The Knowledge Base feature in Support Genix allows you to create and display helpful support articles directly on your website. It’s designed to reduce support tickets by giving customers instant…
How to Customize the Design Layout of Your Knowledge Base in Support Genix
The Design Layout settings in Support Genix allow you to fully control the appearance and structure of your Knowledge Base. You can configure how articles are listed, displayed, and styled…
How to Set Up the “Write With AI” to Create Knowledge Base Articles
The Write With AI feature in Support Genix helps you generate high-quality Knowledge Base articles more efficiently by integrating powerful artificial intelligence tools. Designed for content creators, support agents, and…
How to Set Up the AI Chatbot in Support Genix to Automate Customer Support
The AI Chatbot feature in Support Genix provides real-time, automated assistance to users directly from your support site and ticket page. It helps users find answers instantly, even outside business…
Help Me Write - AI-Powered Ticket Reply Assistant
What is Help Me Write? Help Me Write is an AI assistant that helps you write professional ticket replies instantly. Just tell it what you want to say, and it generates…
