Basic
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- How can you close the ticket?
- How to install and activate Support Genix?
- Work with Any Contact Form Plugin to Create Tickets in Support Genix
- Create and Manage User Roles in Support Genix
- Create Support Agent in Support Genix
- Efficiently Manage Ticket Categories in Support Genix
- Ticket Assignment Rules in Support Genix
- Manage and Customize Email Notifications/Templates in Support Genix
- Boost Productivity with Saved Replies in Support Genix
- Manage Custom Fields
