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Cron Jobs for Email to Ticket – Old
Table of Contents
If you would like to use Email Piping/Mailbox, then you may need to set up Cron Jobs from your Hosting cPanel.
1. Log in to your cPanel/Hosting Panel.
2. Search Cron Jobs or Click the Cron Jobs link from Advanced Settings.
![Search Cron Jobs](https://supportgenix.com/wp-content/uploads/2022/07/click-cronjobs-1024x537.png)
3. From Common Setting > Choose Once per minute or Once per five minutes.
![Choose Once per minute or Once per five minutes.](https://supportgenix.com/wp-content/uploads/2022/07/common-setting-1024x547.png)
4. Copy the Cron Job command from Support Genix > Email to Ticket > Mail Box Setting
![Copy the Cron Job command from Support Genix](https://supportgenix.com/wp-content/uploads/2022/07/cronjobs-command-1024x510.png)
5. Paste the command and click the “Add New Cron Job Button”
![Paste the command and click the "Add New Cron Job Button"](https://supportgenix.com/wp-content/uploads/2022/07/add-cronjobs-1024x621.png)