How to Get an ElevenLabs API Key
To enable Voice Chat in Support Genix, you need an ElevenLabs API key. This key allows Support Genix to use…
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View all →Support Genix AI – Built-In AI Support for WordPress Helpdesks
Support Genix AI brings built-in artificial intelligence to your customer support workflow. It allows you to use powerful AI features…
Read moreSupportGenix Requirements & Specifications
This document outlines the minimum system requirements, recommended environment, and technical specifications needed to install and run SupportGenix – Helpdesk…
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Get step-by-step guides on installing and activating Support Genix, managing ticket categories, user roles, and agents, and customizing email notifications. Learn how to boost productivity with saved replies, manage custom fields, and much more.
- Support Genix AI – Built-In AI Support for WordPress Helpdesks
- How to Get an ElevenLabs API Key
- SupportGenix Requirements & Specifications
- How to Configure reCAPTCHA in SupportGenix
- How to Configure API Keys in SupportGenix
Learn how to set up email piping in Support Genix, including Gmail forwarding for automatic ticket creation, and traditional email-to-ticket methods. Explore cron jobs for efficient email ticket management.
- Email to Ticket (Recommended Method)
- Set Up Gmail Forwarding for Automatic Ticket Management in Support Genix
Explore Support Genix integrations with popular tools like Easy Digital Downloads, WooCommerce, WhatsApp, Slack, FluentCRM, and more. Learn how to set up and optimize each integration for seamless support management.
- Webhook Setup
- Elite Licenser Integration
- Envato Integration
- WooCommerce Integration
- WPForms Integration
Create, organize, and manage your Knowledge Base with ease. Learn how to configure layouts, customize design, manage categories and tags, and train the AI Chatbot using your documentation. Build a powerful self-service hub that helps customers find answers instantly.
- Voice Chat – AI-Powered Voice Support in Support Genix
- How to Train the AI Chatbot with Your Knowledge Base
- How to Set Up Docs Archive, Single, Category, and Tag Templates in SupportGenix
- How to Migrate Your Knowledge Base from BetterDocs to SupportGenix
- How to Customize the Design Layout of Your Knowledge Base in SupportGenix
Find helpful guides on managing support tickets across multiple websites, adding new languages with Loco Translate, and customizing your ticket page. Learn how to allow users to create tickets without registration with Support Genix.
- Support Genix Refund Policy
- Allow Users to Create Tickets Without Registration
- How to create a ticket page
- How to add a new Language using Loco Translate
- How to manage tickets for multiple Websites
Recently Updated
Voice Chat – AI-Powered Voice Support in Support Genix
Voice Chat in Support Genix allows customers to communicate with your AI chatbot using natural voice interactions. Instead of typing messages, users can speak directly and listen to AI-generated responses,…
Support Genix AI – Built-In AI Support for WordPress Helpdesks
Support Genix AI brings built-in artificial intelligence to your customer support workflow. It allows you to use powerful AI features without creating external accounts or managing API keys, making advanced…
How to Get an ElevenLabs API Key
To enable Voice Chat in Support Genix, you need an ElevenLabs API key. This key allows Support Genix to use ElevenLabs’ voice technologies such as text-to-speech, speech-to-text, and live voice…
SupportGenix Requirements & Specifications
This document outlines the minimum system requirements, recommended environment, and technical specifications needed to install and run SupportGenix – Helpdesk & Customer Support Ticket System smoothly on your WordPress website.…
How to Configure reCAPTCHA in SupportGenix
Spam submissions can quickly overwhelm your support system and reduce productivity. SupportGenix includes built-in support for Google reCAPTCHA v3, allowing you to protect ticket forms, login pages, and registration forms…