What is Remote Customer Service – Everything You Need to Know
In this day and age, having a solid remote customer service team is more important than ever. With people working all over the globe, it’s essential that your customer…
Support Genix Blog
What are the Common Mistakes in Customer Service
When you think of customer service, you might picture friendly people helping customers with queries while they wait to be served. However, this isn’t the case in many businesses.…
How to Fix Bad Customer Service: Tips and Tricks
If you’ve ever experienced poor customer support service, you understand how annoying it can be. The good news is that the issue can be solved and better service obtained.…
How to Use WordPress Support Ticket Plugin in 5 Easy Steps
Are you looking for a WordPress support ticket plugin to help manage customer support requests? If so, you’re in luck! The five simple steps in this tutorial will walk…
What is a Support Ticketing System: Everything You Need to Know
If you’re running a business, then you know that customer support is essential. You need to make sure that your customers can easily get in touch with you if…
How a Good Customer Support Impacts Your Business: The Importance of Caring for Customers
A company can only advance in terms of client satisfaction. Positive customer experiences make them likely to patronize your business again and recommend it to their friends. On the…